FAQ
Answers to frequently asked questions for KEY36
KEY36 can key green screen and blue screen images.
Mon, 8 Jan, 2018 at 3:39 PM
As of March 2021, Photoshop (version 22.3) now runs natively on Apple computers using the Apple Silicon M1 Chip. Since KEY36 is an intel-based plugin, i...
Tue, 13 Apr, 2021 at 12:32 PM
- Windows 7 or later - macOS 10.9 or later - Photoshop CC - Photoshop CS3 or later
Wed, 6 Jun, 2018 at 11:43 AM
After clicking on Accept Result in the KEY36 plugin interface, the script will play an action to make the file editable. If an error occurs at this point, y...
Mon, 18 Mar, 2019 at 5:40 PM
Each time an image is processed, all of the green is extracted from the image (including green clothes and accessories) and a green clothes mask is created....
Tue, 9 Jan, 2018 at 12:04 PM
When the initial KEY36 plugin and action runs, a .psd copy of the keyed image is automatically saved in the location of your original blue or green screen i...
Wed, 12 Jun, 2019 at 12:31 PM
You can visit https://app.cloudko.com/details-key36 to see a detailed log history as well as to view your license and billing information. This site can...
Mon, 25 Mar, 2019 at 11:24 AM
Each time you accept the result you pay for one (1) extraction. If you are within the KEY36 interface and have not yet accepted the result, you are abl...
Wed, 10 Jan, 2018 at 3:58 PM
Most modern computers have multiple cores (or threads) that can process different tasks independently. When in Automatic mode, the KEY36 plugin will use all...
Tue, 9 Jan, 2018 at 11:45 AM
There are many ways to access the Help Desk from within the KEY36 plugin, but if you have already accepted your result and need assistance on how to edit yo...
Wed, 10 Jan, 2018 at 5:22 PM