FAQ

Answers to frequently asked questions for KEY36

I've acquired the Add-on on Adobe Exchange, but I don't see the plugin anywhere in Photoshop
If you are using Photoshop CC, there are a couple of steps to go through to ensure that the plugin is fully installed on your computer. Once the add-on ...
Thu, 12 Jul, 2018 at 4:06 PM
How can I increase my extraction count?
If you want to add more extractions to you account,  you can purchase a bundle of images by opening the KEY36 plugin and clicking on "Buy."  The i...
Mon, 25 Mar, 2019 at 11:25 AM
What is the "Make Editable" action used for?
The Make Editable action is run automatically by the KEY36 script after you've clicked on Accept Result in the plugin interface. This action prepares th...
Thu, 12 Jul, 2018 at 3:18 PM
I am a first time KEY36 user and it's asking for my password. Where do I find my password?
If you are already signed up to use our CloudKO DIY application (app.cloudko.com), then you can enter your CloudKO password to login to the KEY36 plugin. ...
Thu, 12 Jul, 2018 at 3:16 PM
What color space does KEY36 support?
KEY36 can support any color space.
Tue, 1 May, 2018 at 3:15 PM
Can I install the plugin on multiple computers?
Yes, If you want to share the extractions between multiple computers you can log in to the plugin using the same account (same email address).
Thu, 5 Jul, 2018 at 12:31 PM
How can I activate my free trial?
Download the KEY36 Photoshop Plugin            Windows or Mac OS Install the KEY36 Plugin  Open KEY36 in Photoshop (File > Scripts > KEY36)...
Fri, 6 Sep, 2019 at 10:30 AM
How can I activate my bundle purchase?
Download the KEY36 Photoshop Plugin            Windows or Mac OS Install the KEY36 Plugin  Open KEY36 in Photoshop (File > Scripts > KEY36)...
Wed, 12 Jun, 2019 at 12:02 PM
How can I buy more extractions?
You can buy more extractions from directly within your KEY36 Plugin:  Open KEY36 in Photoshop (File > Scripts > KEY36) Click on “Buy” Cho...
Wed, 12 Jun, 2019 at 12:33 PM
How can I install KEY36?
Download the KEY36 Photoshop Plugin            Windows or Mac OS Open the file            Or double click it in your downloads folder T...
Wed, 12 Jun, 2019 at 12:18 PM