FAQ

Answers to frequently asked questions for CloudKO Lite

What color backdrops can CloudKO Lite handle?
CloudKO Lite can remove any studio backdrop.  
Tue, 10 Jan, 2023 at 3:01 PM
What are the system requirements to use CloudKO Lite?
Hardware Requirements: 1 gigahertz(GHz) or faster 64-bit (x64) processor 4 gigabytes (GB) or more RAM Dedicated video card with 1 gigabyte (GB) or more ...
Tue, 21 Nov, 2023 at 11:24 AM
My images have a processing error, what do I do?
Our support staff monitors all errors that occur during regular business hours. Keep checking the CloudKO Lite Jobs tab to see if the error has been fixed, ...
Tue, 10 Jan, 2023 at 3:03 PM
What does 36Pix do with my uploaded images?
Your images are secure and will be treated confidentially. We use them only to remove the background and then offer you the result for download. We do not ...
Mon, 16 Sep, 2019 at 4:45 PM
Can I batch my images?
Yes. CloudKO Lite is now able to process multiple images at once. However, we recommend keeping jobs smaller than 200 images because really large jobs could...
Tue, 10 Jan, 2023 at 3:02 PM