FAQ

Default solution folder, feel free to edit or delete it.

Why do I get an error message when playing the "Spill Brush Prep" or "Color Brush Prep" action?
This means you are missing the Tool Presets and need to load them. The Tool Presets can be found here: C:\Program Files\Adobe\Your Photoshop Version\Presets\...
Mon, 22 Mar, 2021 at 11:44 AM
How come every time I try to pan the image within the plugin, the image processes?
By habit, when we pan in Photoshop we press the space-bar while we click and drag the image. Within the plugin, you do not need to hold the space-bar, you ca...
Mon, 22 Mar, 2021 at 11:45 AM
How do I use my promo code?
A promo can be used in either CloudKO Lite or the KEY36 Photoshop plugin. Extractions are interchangeable between the two applications. ie. If you activa...
Fri, 5 Dec, 2025 at 12:46 PM
How can I make my Wacom tablet work with CloudKO?
If your Wacom tablet pen is not working, go into the Wacom settings and UNCHECK the box that says Use Windows Ink.
Thu, 19 Jul, 2018 at 3:54 PM